Special Assistance Services for Passengers

Airlines are committed to providing accessible travel experiences for all passengers, including those requiring special assistance. Here’s an overview of the assistance services available and how to request them:

1. Booking Assistance:

When booking your flight, inform the airline of any special assistance you require. This can include wheelchair services, assistance for the visually or hearing impaired, or any other needs.

2. At the Airport:

Upon arrival at the airport, proceed to the designated special assistance desk or inform a staff member of your requirements. Airlines provide services such as wheelchair assistance, priority boarding, and support through security checks.

3. Boarding:

Passengers requiring assistance are usually given priority boarding. Ensure you arrive at the gate early to take advantage of this service.

4. In-Flight Assistance:

Cabin crew are trained to assist passengers with special needs during the flight. This includes help with seating arrangements and accessing in-flight services.

5. Upon Arrival:

Once you reach your destination, assistance will be provided to help you disembark and navigate through the airport to your next mode of transport or exit.

For a seamless travel experience, it’s recommended to communicate your needs well in advance. For further assistance, contact the airline’s customer service team.